Creating Individualized Counseling Healing Experiences

Sign into the secure portal as a new counseling patient and request a session time. You will receive notice by email that your appointment has been approved. There are  E-forms for you to complete and return in the portal before your session. No downloading or printing is necessary. It is very important that all forms are complete before your session, so Dalena can review your situation prior to meeting with you. You can also email or call for times (dalena@dalenawatson.com and 602-686-3723).

Existing clients can sign into the portal as a returning client and access the calendar, the video links to their sessions, upload and share documents, payment and insurance information, and send and receive secure messages.

Intake sessions are typically 55 minutes in length. Depending on the amount of information and complexity of your situation, it can be from 1-3 sessions. Dalena will still be providing you with counseling insights and skills during this time.

Follow up counseling sessions are either 40 min or 55 minutes in length. Choosing which length is best for you depends on several factors: your physical/emotional/mental stamina, the number and intensity of issues you are working on, and the type of interventions you are using (GIM/EMDR).

Frequency of sessions depends. Most people want to gain some momentum and are ready for weekly sessions in the beginning. This can be particularly true for trauma counseling, as it is important to feel stable and start relieving pain quickly. People may later choose to move to biweekly after they have made some significant gains. Other times, people find their lives have little processing time between sessions and if they are not in crisis, biweekly sessions are a good fit. 

At the end of treatment, some people choose to have a few maintenance sessions once a month to assure they are able to maintain their treatment gains. This is for maintenance and check in, not an active counseling therapy phase. 

Intensive therapy sessions are available if you are ready and have the desire to do an extended trauma counseling session for 1/2 to full day. If you are from out of state, you may chose to travel to Arizona and can be seen for multiple days. At the end of the time, you would resume therapy with a therapist in your home state. 

Intensive sessions must be scheduled directly with Dalena so we can determine if it is safe and appropriate for you to proceed. We also need to schedule far enough in advance so the 1/2 day or full days can be blocked out just for you. This is a cash pay service only as insurances do not allow for intensive therapy sessions. A deposit to save your space is required.

Dalena is in network with Aetna, and CCN (through the VA). Please contact your plan for exact deductibles, copays, or coinsurance as well as any special requirements for telemedicine.

If you are not using insurance but would like to file for possible reimbursement through your insurance company, please let Dalena know and you will be provided with a superbill for submission for possible reimbursement based on your plan's specific conditions.

If you are on Medicare, Dalena is not in network and you will not be able to submit for reimbursement. 

You can use a health savings account if you have one to pay for counseling.

Billing rates are as follows: $180 intake, $160 55 minute session, $135 40 minute session.

There are several pieces of important information Dalena needs before your first counseling session. All of these will be sent electronically to you through the client portal. You can fill them out online easily and send them back automatically. You can also take a picture of your insurance card and upload that if you are using insurance.